Privacy Policy

At PodAnime, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and purchase our products.

1. INFORMATION WE COLLECT

We collect several types of information to provide and improve our services to you:

  • Personal Identification Information: Name, email address, shipping/billing address, and phone number.

  • Payment Information: When you make a purchase, payment details are processed through our secure, PCI-compliant payment gateways (PayPal/Stripe). PodAnime does not store your full credit card information.

  • Device and Usage Data: IP address, browser type, time zone, and information about how you interact with our website.

2. HOW WE USE YOUR INFORMATION

We use the collected information for the following purposes:

  • To process, fulfill, and ship your orders.

  • To communicate with you regarding order status, account updates, or support inquiries.

  • To prevent fraudulent transactions and enhance the security of our website.

  • To comply with legal obligations and tax requirements.

  • With your consent, to send you promotional newsletters and special offers.

3. SHARING YOUR INFORMATION

We only share your information with trusted third-party service providers who assist us in operating our store, including:

  • Payment Processors: Stripe and PayPal.

  • Shipping Partners: To deliver your orders to your doorstep.

  • Fulfillment Centers: To prepare and package your items.

  • Marketing & Analytics: Tools like Google Analytics to help us understand customer behavior (your data is anonymized).

We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

4. DATA RETENTION

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including for the purposes of satisfying any legal, accounting, or reporting requirements.

5. SECURITY

We implement industry-standard security measures, including SSL (Secure Sockets Layer) encryption, to protect your data during transmission. While no method of online transmission is 100% secure, we follow all PCI-DSS requirements to manage your information safely.

6. COOKIES

We use cookies to enhance your browsing experience, remember your cart items, and analyze site traffic. You can choose to disable cookies through your browser settings, though some features of the site may not function properly as a result.

7. YOUR RIGHTS (CCPA/GDPR)

Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you. If you would like to exercise these rights, please contact us at the email provided below.

8. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Modified” date.

9. CONTACT US

If you have any questions about this Privacy Policy or how we handle your data, please reach out to us:

  • Email: support@podanime.com

  • Phone: +1 (979) 279-8357

  • Address: 201 E Pine Ave, Midland, TX 79705, United States

  • Support Hours: Monday – Friday, 9 AM – 5 PM Central Time (CT)